COVID-19 Update and our Policy

Updated 27/01/2022
Despite the lifting of restrictions at present; Aloha Massage asks you to wear a face covering to the treatment, sanitize your hands on arrival, do not attend if you are feeling unwell or been told to isolate.  We would encourage you to do a Lateral Flow Test before your appointment.
​You can read below what we are doing to continue to keep you safe.  Thank you!
With Coronavirus being an ongoing health risk, Aloha Massage is continuing to do all it can to keep you safe and carry out COVID-19 secure measures. Your safety is still our top priority, we have carried out full risk assessments and adhere to COVID-19 guidelines produced by the government and our professional association, the Federation of Holistic Therapies (FHT).  Adele has also completed a comprehensive qualification in 'Control of Cross Infection in a Post COVID-19 world'.

Despite restrictions being lifted in January 2022, Aloha Massage continues to to ask clients to wear Face coverings.

You can find our full policy on the right. 
We have been asked to minimize the amount of time in close proximity so in light of this we will:
  • We will ensure good ventilation by having the window open and the room aired between clients​​
     
  • If you are in the Elderly or Vulnerable category please speak to us before booking as we would like to best assess the risks and benefits of a treatment together.   If you are in the 'High Risk' category and shielding at the moment we will not be able to treat you until the government says its safe to do so. 
 
  • We have implemented enhanced cleaning and hygiene measures between clients and across the venue including frequent touch points (like banister, doors, taps, sanitizer bottles etc)

  • Full set of fresh linens is used for each client and all soft furnishings, like pillows and face cradle etc are wipeable and cleaned after each use.
 
  • Additionally our therapists are taking their temperature every day and doing twice weekly COVID Lateral flow tests. 
 
  • ​NHS Test and Trace:  If a case is suspected or we are contacted by NHS Test and Trace; Aloha Massage will only share the following details: Name, contact details, time, length of treatment and date of appointment with them.  This information will help the NHS to contact people who are at risk of having been exposed to Coronvirus.  You have the right to withhold this information by unchecking the box on the COVID-19 Pre-treatment questionnaire, however this is not advisable.  This information will  be handled in strict confidence and will only be kept and used in line with data protection laws.​​
 
  • NHS COVID-19 App - For those using the app, please scan using the St Augustine's official QR code poster at our entrances so clients can easily 'Check In'.  Click here for more information about the app.

What you need to know and do before attending:

  • You will be asked to complete a COVID-19 Pre-screening Questionnaire before each treatment.  Ideally please complete this no more than 24 hours before your appointment.  (The link to this online form will also be in your confirmation email.)​

  • Ideally please bring your own water or you can purchase a bottle for 50p.​
 
  • Please wear a Face Mask or Face Covering while in the building. (You won't have to wear it will face down on the massage couch)
​
  • We would encourage our clients to do a Lateral Flow test before coming to their appointment or to have done one within the last 48 hours.
 
  • Please arrive on time and walk through to main area and wait on large grey sofa - therapist will come out to meet you.
 
  • Please maintain social distancing before and after treatment.  
 
  • Please wash or sanitize your hands on arrival. (Hand sanitizer will be provided)
 
  • Your Therapist will be wearing a mask
   
  • Please bring as little as possible with you. 
   
  • If you have any COVID-19 symptoms or you are feeling unwell please contact us and defer your treatment.
​
We recognise this is a lot of information and this 'new normal' can feel quite scary.  Things may look a little different for a while but our hands and hearts remain the same - dedicated to bringing you a little bit of peace and helping to improve your well-being.
​
If you have any concerns, questions or hesitations please do speak to us and we will be happy to discuss.  07792136428

Complete COVID-19
​Pre-treatment Questions

Please complete and submit this form before your treatment.  Ideally no more than 24 hours before.

COVID-19 Policy

To read Aloha Massage full COVID-19 Policy click on file below. 
aloha_massage_coronavirus_policy.pdf
File Size: 200 kb
File Type: pdf
Download File
Book now!